Loss (damage) of transport vehicle resulting from fire

Dear client of Ingosstrakh,

On loss (damage) of transport vehicle resulting from fire you SHOULD NOT to:

• give way to panic. Remember – your transport vehicle is insured.
• Change incident picture, do away with evidences testifying presence of the illegal actions fact.
• Take decision on evacuation of the transport vehicle without preliminary consultation with specialists of Ingosstrakh.
• Take decision on payment of services of repair organizations without preliminary consultation with specialists of Ingosstrakh.

 

Actions on loss (damage) of transport vehicle resulting from fire:

1. Take measures to extinguish a fire, immediately inform about the incident to fire service authorities per telephone number 101 and then act upon recommendations of fire fighters.
2. Immediately notify an average commissioner about the incident.
3. Submit a written notification (notice) with a detailed description of circumstances of the insured event to Ingosstrakh within 3 working days from the moment of the insured event.
4. Get a certificate from fire service authorities with indication of cause of the fire and taken decision (in case of investigation materials forwarding to law enforcement authorities, a documents from these authorities) and forward them to Ingosstrakh.

 

AVERAGE COMMISSIONER: +996 (555) 88 70 50; +996 (550) 32 35 79

 

General recommendations:

For consultations please contact the phone No.:

• +996 (312 / 558 / 701 / 777) 98 67 68;
• +996 (312) 61 45 88;
• +996 (312) 61 46 34.